Terms & Conditions
Welcome to Crystal Scooper. By accessing our website, creating an account, or purchasing from us, you agree to these Terms & Conditions.
1. General
Crystal Scooper provides crystals, spiritual products, wellness products, gifts, décor, and related products/services. We reserve the right to update products, pricing, website content, and these terms when necessary.
2. Product Information
We make reasonable efforts to display product descriptions, photographs, colours, sizes, and specifications accurately. Because crystals and natural materials are unique, variations in colour, shape, size, pattern, inclusions, texture, and appearance are normal and do not necessarily constitute defects.
3. Wellness Disclaimer
Our crystals, healing products, rituals, educational content, and related information are intended for spiritual, lifestyle, and general wellness purposes only. They are not intended to diagnose, treat, cure, or prevent any medical or mental-health condition and should not replace professional medical advice or treatment.
4. Orders & Payments
All orders are subject to availability and successful payment confirmation. We reserve the right to refuse or cancel an order in cases such as pricing errors, suspected fraud, payment issues, stock discrepancies, or incorrect product information.
5. Pricing
Prices displayed on the website are shown in the applicable currency and may include or exclude taxes as indicated during checkout. Prices, discounts, promotional offers, and shipping charges may change without prior notice.
6. Shipping & Delivery
Processing times, estimated delivery periods, shipping fees, international delivery conditions, and related requirements are governed by our Shipping Policy. Delivery estimates are not guaranteed where delays occur outside our reasonable control.
7. Returns, Refunds & Replacements
Returns, replacements, cancellations, and refunds are governed by our applicable Return, Refund & Replacement Policy. Certain products may be non-returnable for hygiene, customization, or other stated reasons.
8. Intellectual Property
The Crystal Scooper name, branding, logo, website design, photographs, graphics, text, product descriptions, videos, and other original content are protected by applicable intellectual-property laws. They may not be copied, reproduced, distributed, or commercially used without permission.
9. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for providing accurate information. Please notify us promptly if you believe your account has been accessed without authorization.
10. Promotions & Discount Codes
Promotional codes and offers are subject to their stated conditions and validity periods. Unless expressly permitted, offers cannot be combined, exchanged for cash, or applied retrospectively.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Crystal Scooper will not be liable for indirect or consequential losses arising from the use of our website or products. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.
12. Third-Party Services
Our website may use third-party payment gateways, courier companies, analytics services, or other service providers. Their services may also be governed by their respective terms and privacy policies.
13. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction specified by Crystal Scooper in its final legal terms, subject to applicable consumer-protection law.
14. Changes to These Terms
We may revise these Terms & Conditions periodically. Updated terms will be published on this page along with the revised effective or “Last Updated” date.
15. Contact Us
For questions regarding these Terms & Conditions, orders, or our services, please contact Crystal Scooper Customer Support using the contact information displayed on our website.
Before publishing, have the final Terms & Conditions reviewed for your actual business entity, registered address, GST/tax setup, jurisdiction, returns rules, payment providers, and products.
