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krystalaura.in

Free Shipping on Orders Over ₹1000
Handmade With Love & Intention

Shipping Policy

Crystal Scooper Shipping Policy
Information

Shipping Policy

We pack your orders with care and deliver positive energy right to your doorstep.

Pan India Shipping
Across 25,000+ pin codes
Safe & Secure Packaging
Packed with extra care
Loved by 10,000+ Customers
Delivering happiness, one order at a time
International Shipping
To selected countries

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. During sales, festivals, or high volume periods, processing may take slightly longer.

Shipping Within India

We ship across serviceable locations in India through trusted courier partners. Estimated delivery: 3–7 business days after dispatch, depending on your location.

Shipping Charges

Shipping charges, if any, are displayed at checkout before you place your order. We also offer free shipping on eligible orders (as shown on our website).

Order Tracking

Once your order is dispatched, tracking details will be sent to your registered email / mobile number. Please allow some time for the courier’s system to update.

Incorrect or Incomplete Address

Please check your shipping information carefully. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. Contact us immediately if you need to make changes before dispatch.

Delayed or Lost Shipments

Occasional delays may occur due to courier, weather or other unforeseen reasons. If your tracking has not updated for a long time, please contact our support team with your order number so we can help.

Damaged Package

If your product arrives damaged, please share your order number, clear photos and an unboxing video (where possible) within the specified time so we can assist you as per our Return, Refund & Replacement Policy.

International Shipping

We ship to selected countries. Delivery times, shipping charges and customs duties may vary. Customs / import charges are the responsibility of the customer unless stated otherwise at checkout.

Multiple Shipments

Some orders may be shipped in more than one package depending on product availability and size. Tracking details will be shared for each shipment where applicable.

Need Help?

For any questions about shipping or your order, feel free to contact our Customer Support team.